AI DISPATCH COORDINATION · BUILT FOR SERVICE CONTRACTORS
Your dispatcher can't keep answering 80 calls a day.
JobsiteRelay's AI receptionist picks up every inbound call — voice, SMS, email — and turns each one into a structured ticket your team can dispatch in seconds. No menu trees. No voicemail black hole. No leads lost while you're on another line.
BUILT IN VANCOUVER · SHIPS WITH A LIVE DISPATCH NUMBER · NO LONG-TERM CONTRACT
THE DISPATCHER YOU CAN'T REPLACE — AND THE ONE YOU CAN'T AFFORD
A single dispatcher fields 60–100 calls per day.70% of them are routine.
PMs calling to reschedule a pour. Foremen confirming a 7am pump. New leads asking for quotes. Subcontractors needing crew swaps. Most of these calls take 90 seconds and don't require human judgment — but they consume the dispatcher whoshould be doing the calls that matter.
| INBOUND CALL TYPE | % OF DAILY VOLUME | TIME / CALL | NEEDS HUMAN? |
|---|---|---|---|
| Reschedule existing booking | 28% | 1.5 min | No |
| Confirm tomorrow's pour / swap | 22% | 1 min | No |
| Crew availability check | 18% | 2 min | No |
| New lead — quote request | 14% | 8 min | Yes (initial) |
| Active dispatch problem | 12% | 5 min | Yes |
| Other / misroute | 6% | 3 min | Sometimes |
JobsiteRelay handles the 70% — so your dispatcher can finally do the 30%.
FROM RING TO DISPATCHED TICKET — IN UNDER 90 SECONDS
BUILT FOR THE 6 VERTICALS THAT NEVER STOP CALLING
Designed for constructionservice contractors.
Same product, same pricing, vertical-specific dispatch logic. If your business runs on phone-based coordination with project managers, JobsiteRelay fits.
CONCRETE PUMPING
PMs reschedule pours daily. Your boom is the bottleneck.
"Can your 40m make 11 instead of 9?"
CRANE RENTAL
Lift coordination, permit windows, jobsite changes.
"What's your 90-tonner doing Thursday afternoon?"
DISPOSAL / HAULING
Bin swaps, pickup windows, contamination calls.
"Need a 20-yard delivered to Site B by 2pm."
EXCAVATION
Scope changes, weather delays, equipment swaps.
"Can your operator be on-site by 7am Tuesday?"
MECHANICAL / HVAC
Service calls, after-hours emergencies, parts coordination.
"Boiler down at the school — anyone available tonight?"
SCAFFOLDING
Setup / strike scheduling across multiple jobsites.
"Need 3 levels up by Friday at the Marine Drive site."
WHAT THIS LOOKS LIKE FOR A 25-TRUCK SERVICE CONTRACTOR
What this looks like for atypical mid-size operation.
Modeled on industry benchmarks for mid-size field service contractors with 2 dispatchers and growing inbound volume. Your numbers will vary — we'll model your specific operation on the demo call.
Metric
Before
After
Recovered
Routine calls handled by dispatcher
~80
CALLS / DAY
~20
CALLS / DAY
75%
DEFLECTED
Time spent on routine coordination
4–5h
PER DAY
1h
PER DAY
3–4h
PER DISPATCHER
Avg response time to PM request
8–15m
MINUTES
<60s
SECONDS
12×
FASTER
Annual dispatcher capacity recovered
—
BASELINE
$60–90K
CAD ANNUAL
0.5–1
FTE EQUIVALENT
DEMO
Watch Ava handle a live reschedule call.
What you're watching: an illustrative inbound call scenario. A coordinator (M.C.) calls in to reschedule a 9am job to 11am. Ava (the AI receptionist) handles the entire conversation, confirms crew availability, generates a structured voice call summary, and logs it to the lead's history. The product UI is real and recorded directly from JobsiteRelay. The customer details are anonymized.
Pricing
Transparent pricing. No surprises.
Starter
$599/mo
+$1,500 setup
- 1 dispatcher seat
- < 30 trucks
- Single-channel (Voice OR SMS)
- Standard AI Models
Pro
$1,500/mo
+$4,500 setup
- 2 dispatcher seats
- 25–50 trucks
- All 3 channels (Voice + SMS + Email)
- Advanced Routing Logic
Scale
$2,500/mo
+$8,000 setup
- 3+ dispatchers
- 50+ trucks
- White-glove onboarding
- Custom API Integrations
- Dedicated support
Common Questions
Frequently asked questions.
How does the AI handle background noise on a jobsite?
JobsiteRelay's voice model is specifically tuned for noisy environments. It aggressively filters out background diesel engines, saws, and wind, focusing solely on the speaker's voice to ensure accurate transcription and understanding.
What happens if a request is too complex for the AI?
If a caller deviates from routine coordination or expresses urgency (e.g., an active accident or highly complex change order), the AI instantly gracefully routes the call back to your dispatcher's direct line, providing a real-time summary of what was discussed so your team has context.
Do we need to get a new phone number?
No. You can easily set up conditional forwarding from your existing dispatch number to your JobsiteRelay number, or we can port your existing number directly onto our platform.
Does it integrate with our existing dispatch software?
Yes. During Phase 2, we build direct API connectors to systems like AMCS, Soft-Pak, TRUX, and custom databases. The AI pushes structured tickets directly into your existing workflow without requiring manual data entry.
How long does it take to deploy?
Phase 1 (capture and structure) goes live in exactly 2 weeks. Custom integrations (Phase 2) typically take an additional 4–8 weeks depending on the complexity of your system.
Can project managers text instead of call?
Yes, JobsiteRelay provides a unified inbox. A PM can text a reschedule request, and the AI will handle the availability check via SMS exactly as it would over a voice call.
What if our equipment breaks down and we need to push a job?
The platform supports outbound notifications. If your schedule changes, JobsiteRelay can automatically text or call the affected PMs to notify them of the delay and collect confirmation.
Is there a long-term contract?
No. We begin with a 30-day pilot program to prove the value in your specific operation. After that, we operate on simple month-to-month terms.
Stop missing requests.Stop drowning your dispatchers.
Built in Vancouver. Live with our first BC pilot customer. Setup in 5 days, no long-term contract.